Privacy policy
1. Introduction
Dritha Designs ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit https://drithadesigns.in, create an account, purchase products, subscribe to our newsletter or contact us.
2. Business Information
Business Name: Dritha Designs (Proprietorship)
Website: https://drithadesigns.in
Business Address:
Dritha Designs
Near Canara Bank – Mudakkal,
Attingal Road, Chempoor,
Venjaramoodu, Thiruvananthapuram,
695103, Kerala, India.
Email: drithadesigns@gmail.com
Phone / WhatsApp: +91 8891512905
3. Information We Collect
We may collect your name, email address, phone number, billing and shipping addresses, account information, order history and communications with us. We also collect technical information such as IP address, browser type, device information, cookies and website usage data.
4. How We Use Your Information
We use your information to process orders, verify payments, provide customer support, manage customer accounts, send order updates, improve our website, detect fraud, comply with legal obligations and send promotional communications where you have consented.
5. Payment Processing
Payments are securely processed through Razorpay and its supported payment methods including UPI, debit cards, credit cards, net banking and wallets. Dritha Designs does not store complete payment card details.
6. Cookies
Our website uses cookies and similar technologies to remember preferences, maintain shopping sessions, analyse website traffic and improve user experience. You can manage cookies through your browser settings.
7. Third-Party Services
We use trusted third-party providers including Shopify, Razorpay, Google Analytics, Meta Pixel, logistics partners and email service providers to operate our business. These providers process information in accordance with their own privacy policies.
8. Marketing Communications
If you subscribe to our newsletter, we may send updates, promotional offers and new product information. You can unsubscribe at any time.
9. International Shipping
We offer shipping within India and to selected international destinations. Information required for delivery may be shared with logistics partners and customs authorities where applicable.
10. Data Retention
We retain personal information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes and enforce our agreements.
11. Data Security
We implement reasonable technical and organisational safeguards to protect personal information. However, no internet transmission or storage system is completely secure.
12. Your Rights
You may request access to, correction or deletion of your personal information, subject to applicable law.
13. Children's Privacy
Our website is not intended for individuals under 18 years of age.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be published on this website with the revised effective date.
15. Contact Us
If you have questions regarding this Privacy Policy, please contact:
Dritha Designs
Near Canara Bank – Mudakkal,
Attingal Road, Chempoor,
Venjaramoodu, Thiruvananthapuram,
695103, Kerala, India.
Email: drithadesigns@gmail.com
Phone / WhatsApp: +91 8891512905
16. Governing Law
This Privacy Policy is governed by the laws of India. Subject to applicable law, disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts in Thiruvananthapuram, Kerala, India.